Disclaimer

1. Nature of Our Services

Flexi Translate Enterprise provides translation services in two distinct categories:

• Certified Translation: Professional translation services performed by qualified human translators, translated word-by-word
• AI Instant Translation: Automated, machine-generated translation powered by artificial intelligence

2. Certified Human Translation Disclaimer

2.1 Professional Standards

Our certified human translators are qualified professionals who adhere to industry standards. However:

• We do not guarantee acceptance of any translation by any specific government agency, court, or institution
• Acceptance criteria vary between different authorities and jurisdictions
• You are responsible for verifying specific requirements with the receiving authority
• We are not liable for rejection of translations by any third party

2.2 Limitation of Liability for Certified Translations

While we exercise due diligence and professional care:

• Our liability for any certified translation is limited to the amount paid for that specific translation
• We are not responsible for any consequential damages arising from the use of our translations
• Claims must be made within 30 days of delivery of the translation

2.3 No Legal Advice

3. AI Instant Translation Disclaimer

3.1 No Warranty of Accuracy

AI TRANSLATIONS ARE PROVIDED "AS IS" WITHOUT ANY WARRANTY, EXPRESS OR IMPLIED. While we strive for accuracy, AI-generated translations may contain errors, inaccuracies, omissions, or misinterpretations. You acknowledge that:

• AI translations are not guaranteed to be 100% accurate
• Idiomatic expressions, cultural nuances, and context-specific meanings may be lost or incorrectly translated
• Technical, legal, medical, or specialized terminology may be incorrectly translated
• The AI may misinterpret ambiguous or poorly structured source text

3.2 Not Suitable for Critical Use

3.3 No Professional Advice

AI translations do not constitute professional advice of any kind, including but not limited to legal advice, medical advice, financial advice, or technical advice. You should always consult a qualified professional for matters requiring expert judgment.

4. No Attorney-Client Relationship

Neither our AI translation tool nor our certified human translation services create an attorney-client relationship. We are not a law firm, and our translators are not practicing attorneys unless explicitly stated otherwise.

No communication between you and Flexi Translate shall be deemed privileged or confidential in any legal proceeding unless you have separately engaged our services under a specific confidentiality agreement.

5. No Medical Advice

Translations of medical documents, including but not limited to prescriptions, medical reports, diagnosis summaries, and health records, are provided for informational purposes only. They do not constitute medical advice, diagnosis, or treatment recommendations.

6. No Financial Advice

Translations of financial documents, including annual reports, loan agreements, investment prospectuses, and banking documents, are provided for informational purposes only. They do not constitute financial advice, investment recommendations, or tax advice.

Consult qualified financial advisors, accountants, or tax professionals for guidance on financial matters.

7. Third-Party AI Provider Disclaimer

Our AI instant translation service utilizes third-party AI provider as the underlying technology provider. Please note:

• Flexi Translate does not control or guarantee the accuracy of the third-party AI models
• We are not responsible for errors originating from the third-party AI system
• The third-party AI provider's own terms of service and disclaimers apply to the AI processing
• Any change to the third-party AI provider's service may affect our AI translation tool

8. Website Content Disclaimer

The information contained on our website is for general informational purposes only. While we endeavor to keep information up-to-date and correct:

• We make no representations or warranties of any kind about the completeness, accuracy, reliability, suitability, or availability of website content
• Any reliance you place on website content is strictly at your own risk
• We are not liable for any loss or damage arising from website use
• Service descriptions, pricing, and availability may change without notice

9. External Links Disclaimer

Our website may contain links to external websites that are not operated or controlled by Flexi Translate. Please be aware that:

• We have no control over the content, privacy policies, or practices of third-party sites
• We do not endorse or assume responsibility for any third-party content
• Accessing external links is at your own risk
• We recommend reviewing the terms and privacy policies of any external site you visit

10. Service Availability Disclaimer

We strive to maintain high availability of our services, but:

• We do not guarantee uninterrupted or error-free service
• Services may be temporarily unavailable due to maintenance, updates, or unforeseen technical issues
• We are not liable for any loss or inconvenience caused by service interruptions
• We reserve the right to modify, suspend, or discontinue any service at any time

11. User Responsibility

You acknowledge and agree that:

• You are solely responsible for verifying the accuracy of any translation before relying on it
• You bear full responsibility for how you use translated content
• You will not hold Flexi Translate liable for any consequences arising from translation errors
• For critical documents, you will seek professional verification or use our certified human translation service
• You understand the limitations of AI-generated translations

12. Limitation of Liability Summary

13. Force Majeure

Flexi Translate Enterprise shall not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including but not limited to:

• Natural disasters (earthquakes, floods, storms, fires)
• Pandemics, epidemics, or public health emergencies
• War, terrorism, riots, or civil unrest
• Government actions, regulations, or orders
• Internet outages, cyber-attacks, or infrastructure failures
• Third-party service provider failures

14. Governing Law

This Disclaimer shall be governed by and construed in accordance with the laws of Malaysia. Any disputes arising under or in connection with this Disclaimer shall be subject to the exclusive jurisdiction of the courts of Johor Bahru, Malaysia.

If any provision of this Disclaimer is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.